Thank you for choosing Kmoss Plus Size and we are more than eager to assist you.
A considerable amount of effort is devoted to ensuring that the measurements of every design align with the specifications mentioned on the website. Kmoss Plus Size will only offer an exchange or refund if the article is flawed, or if its dimensions do not match those specified.
If you happen to receive a damaged or defective item, we encourage you to promptly notify us via customercare@kmoss.sg. Our dedicated team will look into the matter and present a fair solution which could entail an exchange or refund.
As for any queries or apprehensions regarding our Return and Exchange Policy, please don’t hesitate to contact us using the aforementioned email.
Please note that this Return and Exchange Policy only applies to regular-priced items exclusively. Promotional codes-purchased (unless otherwise stated), accessories and sale items are excluded.
Be informed that Kmoss Plus Size holds the right to modify this Return and Exchange Policy as necessary.